Privacy Policy

At Vishnu Nivasam, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Personal Information
Name, email address, phone number, and address (when you book a room or contact us).
Payment details (e.g., credit or debit card information) via our secure payment gateway.

1.2 Non-Personal Information
Browser type, operating system, and IP address.
Website usage data collected via cookies and analytics.

1.3 Cookies & Tracking
Cookies enhance your user experience. You can manage or disable cookies in browser settings, though this may impact functionality.

2. How We Use Your Information

2.1 Service Delivery – To process bookings and payments, send confirmations and updates.
2.2 Customer Support – To respond to inquiries or complaints.
2.3 Website Improvement – To analyze performance and prevent fraud.
2.4 Marketing – To send offers and newsletters (only if opted-in).

3. Sharing Your Information

3.1 Service Providers – Payment gateways, communication tools.
3.2 Legal Obligations – To comply with laws.
3.3 Business Transfers – In case of mergers or acquisitions.

4. Your Rights (GDPR & CCPA)

GDPR Rights: Access, Rectification, Erasure, Portability, Restriction/Objection.
CCPA Rights: Right to Know, Delete, Opt-Out (no selling of data), Non-Discrimination.
To exercise rights, contact us at [insert email address] with subject “Privacy Rights Request.”

5. Data Security

We implement industry-standard safeguards. However, no system is 100% secure. Use strong passwords and avoid sharing sensitive details unnecessarily.

6. Third-Party Links

We are not responsible for privacy practices of external sites. Review their policies before sharing information.

7. Data Retention

We retain information as long as necessary for services or as required by law.

8. Updates to This Policy

We may update this Privacy Policy at any time. Please review periodically for changes.

9. Contact Us

Email: info@thevishnunivasam.co.in
Phone: +91-9991527253
Address: Railway Station, Opp. Tirupati, Tata Nagar, Tirupati, Andhra Pradesh-517501

By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.